U.S.-EU & U.S.-Swiss Safe Harbor Privacy Statement
Eli Lilly and Company complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Eli Lilly and Company has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Eli Lilly and Company's certification, please visit http://www.export.gov/safeharbor/. This policy applies to all Lilly operations, not just web sites.
Through this website Elanco will collect information that can identify you, such as your name, address, telephone number, e-mail address, and other similar information ("Your Information") when it is voluntarily submitted to us (however, see discussion below about "IP Addresses" if you have a broadband connection). We will use Your Information to respond to requests you may make of us, and from time to time, we may refer to Your Information to better understand your needs and how we can improve our websites, products and services. We may also use Your Information to contact you and/or provide you with information about our products and services. We may also enhance or merge Your Information with data obtained from third parties for the same purposes.
Any other information transferred by you in connection with your visit to this site ("Other Information") - that is, information that cannot be used to identify you may be included in databases owned and maintained by Elanco or its agents. Elanco retains all rights to these databases and the information contained in them. Other Information we collect may include your IP Address and information gathered through our weblogs and cookies (see below).
Web log information is gathered when you visit one of our websites by the computer that hosts our website (called a "webserver"). The webserver automatically recognizes some non-personal information, such as the date and time you visited our site, the pages you visited, the website you came from, the type of browser you are using (e.g., Internet Explorer), the type of operating system you are using (e.g., Windows 2000), and the domain name and address of your Internet service provider (e.g., AOL). We may also include web beacons in promotional e-mail messages in order to determine whether messages have been opened.
Webtrends Our Web server will install a cookie on your machine in order to aid the accuracy of a statistical program called "webtrends". While a profile can be built up of a user's surfing habits through the use of this cookie, the cookie itself contains no Personal Information. We use these profiles to establish common surfing patterns of our users, such as which links have been clicked or documents accessed, which helps us to maintain and enhance the service we provide. This cookie will remain on your computer indefinitely, even after you leave our site.
Google Analytics We may use Google Analytics in order to examine visitor data.
· Type of user agent (web browser) used, software manufacture and version number.
· Type of operating system
· Screen colors (color processing ability of the users screen)
· Flash version
· Screen resolution
· Network location and IP address
· Can include country, city, state, region, county, or any other geographic data.
· Bandwidth (internet connection speed)
· Time of visit
· Pages visited
· Time spent on each page of the website
· Referring site
· The website (URI) the user came through in order to arrive at this website (example: clicking on a hyperlink from Yahoo.com that took the user to this website)
· Search engine query used (example: typing in a phrase into a search engine like Google, and clicking on a link from that search engine)
This data DOES NOT include any personalized identification information such as:
· Phone Numbers
· Mailing Addresses
· Social Security Numbers
· Bank Account Numbers
· Credit Card Information
This information is used to administer and update the website. We will use the information collected to assess whether the visitors to the site match the expected site demographics and determine how key audiences are navigating the content.
Session Cookies As you surf around our site, there are often times when we need to remember technical information about you as you surf page to page. We use this technical information in a multitude of ways to enhance your user experience. This cookie contains no personally identifiable information and only lasts until you end your session and leave our site.
Persistent or Login Session Cookie When you log into a restricted area, we may set a cookie on your PC, to remember your login details. This can be used for your convenience so that on subsequent visits, you aren't required to provide the entire log in information again. This cookie will remain on your computer indefinitely, even after you leave our site.
Third party cookies on our sites. Lilly does not allow third parties to set cookies on your computer through this website unless these cookies are set at our request and are under our direct control and are not used or accessed by such third party except as set forth in this statement.
Refusing and/or Controlling Cookies. Most of this website will still be visible to you if you elect not to allow cookies to be placed on your computer; however, certain functions, such as becoming a registered user, may not be available. There are different methods for viewing and deleting cookies set on your machine, depending on the browser you are using. Below are instructions if you have Internet Explorer 5.0 or above. If you use another browser, we recommend you visit the website of the manufacturer, where you should be able to find this information or visit a site such as http://www.aboutcookies.org/default.aspx
To view cookies for Internet Explorer 5.0, 6.0, 7.0, 8.0 or above:
To control cookies if you have Internet Explorer 6.0 or above:
Internet Explorer 6.0
Internet Explorer 7.0 or 8.0
This website uses Internet Protocol (IP) Addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet. Generally, an IP address changes each time you connect to the Internet (it is a "dynamic" address). Note, depending on your individual circumstance, it is possible that your IP Address that we collect, or even perhaps a cookie we use, may contain information that could be deemed identifiable. This is because with some internet connections your IP Address doesn't change (it is "static") and could be associated with your personal computer. We use your IP address to report aggregate information on usage trends to help improve the website.
Areas of this website that collect Your Information use industry standard secure socket layer encryption (SSL); however, to take advantage of this your browser must support encryption protection (found in Internet Explorer release 3.0 and above).
We may share Your Information with agents, contractors or partners of Elanco in connection with services that these individuals or entities perform for, or with, Elanco. These agents, contractors or partners are restricted from using this data in any way other than to provide services for Elanco, or services for the collaboration in which they and Elanco are engaged (for example, some of our products are developed and marketed through joint agreements with other companies). We may, for example, provide your information to agents, contractors or partners for hosting our databases, for data processing services, or so that they can mail you information that you requested.
Elanco reserves the right to share Your Information to respond to duly authorized information requests of governmental authorities or where required by law. In exceptionally rare circumstances where national, state or company security is at issue (such as with the World Trade Center terrorist act in September, 2001), Elanco reserves the right to share our entire database of visitors and customers with appropriate governmental authorities.
Lilly will respect your marketing and communications preferences. You can opt-out of receiving commercial emails from us at any time by following the opt-out instructions in our commercial emails. You can also request removal from all our contact lists, by writing to us at the following address:
Elanco Companion Animal Health
2500 Innovation Way
Greenfield, IN 46140
Or call Elanco Companion Animal Health toll-free at 1-888-545-5973.
Please be sure to include your email address if you are writing to unsubscribe. Also, please note that you may continue to receive materials while we are updating our lists.
Please note that you may continue to receive materials while we are updating our lists.
Elanco encourages parents and guardians to be aware of and participate in their children's online activities. You should be aware that this site is not designed to attract individuals under the age of 18. We do not collect Personal Information from any person we actually know to be under the age of 18.
Elanco protects all Personal Information with reasonable administrative, technical and physical safeguards. For example, areas of this website that collect Personal Information use industry standard secure socket layer encryption (SSL); however, to take advantage of this your browser must support encryption protection (found in Internet Explorer release 3.0 and above).
As a convenience to our visitors, this Website currently contains links to a number of sites owned and operated by third parties that we believe may offer useful information. The policies and procedures we describe here do not apply to those sites. Elanco is not responsible for the collection or use of Personal Information or Other Information at any third party sites. Therefore, Elanco disclaims any liability for any third party's use of Personal Information or Other Information obtained through using the third party web site. We suggest contacting those sites directly for information on their privacy, security, data collection, and distribution policies.
Last Updated: 27 February 2012